Knowledgehut UpGrad
B2B
Enterprise Module - manage progress of employees for the courses (B2B)
Designed for new role to track employees course progress
Introduction
KnowledgeHut is a leading training provider, helping professionals across industries and sectors develop new expertise and bridge their skill gap for recognition and growth in the global corporate world.Developed with the intention of delivering high value training through innovative and practical approaches, KnowledgeHut offers a wide range of services in training, learning and development in the fields of technology and management.
Know more about UpGrad Knowledgehut
My Role
I'm the lead UX for this project. I have headed this project with BAs and Product managers.
Problem
A platform that businesses can use to handle various aspects of training and development for their employees, specifically focusing on the courses they opt for
#PROBLEM 1
Manage employees data & course progress manually
Companies has to collect data from the respective managers that how their employees are progressing through the course
Data is been collected through google sheets & Docs
Unavailability of users is major concern
Manager has to regularly ask their employees to complete their course on time
#PROBLEM 2
No realtime reports of learning
Weekly manual reports is been generated
Chances of error increases
Manage lot of doc & sheets for the progress
User
This landing page is designed for a New users through our paid ads:
Goals
Companies admin should be able to track number of employees for each course
Dedication section to track all the progress
Section to assign/remove employees from courses
Bulk adding to user functionality
Design Process
Design sprints was divided in phases. Discussion was between Product Manager & Business analyst. The purpose of these sprints is to align everyone on the same goal. To improve our Enterprise module experience.
Opporunity
Our trend shows are majorly mobile users for our ads in Instagram & Facebook
Device usage Learner vs Company
Data is collected by the Design & BA team (Google Analytics)
User flows
All the progress updates will be pulled from learners module Progress will be updated Real-time
Enterprise Learning Dashboard – UI Snapshots
Designed comprehensive dashboards for enterprise clients to monitor employee learning progress.
Included modules to track skill development, assessment scores, sub-skill breakdowns, and learning engagement over time.
Enabled HR and L&D teams to view individual learner profiles, course activity, and skill progression at a glance.
Ensured data-rich yet intuitive UI for both macro (organization-level) and micro (individual-level) insights.
Admin Workflows – User Management & Access Control
Beyond tracking learner progress, enterprise admins needed efficient ways to manage users, control access, and onboard learners in bulk — all with minimal friction and maximum visibility.
Intuitive admin panel with feedback-driven workflows
Bulk Upload of Learners via CSV
Access Revocation State
User Status Handling (Active/Inactive)
Impact
These enhancements improved bulk onboarding accuracy, reduced admin confusion, and enabled faster resolutions during access or data entry issues — streamlining operations for large-scale enterprise rollouts.
After a successful launch of Enterprise module, we continuously monitored to see the if the current flow is complimenting and to see if we can plan V2 for the same.